01Before the call
Built around the job
We define the role, opening, language, approved knowledge, boundaries and success criteria around your real workflow.
Voice agents for customer operations
Make every customer call feel considered.
drenivo designs custom voice agents for sales, service and customer operations—natural Hinglish and Indian English, clear next steps, and conversations your team can review.
Six live workflows to try Hinglish-first experiences Built around your operation
Conversation readyBrowser demo · Hinglish
Understands the moment.
Leaves the next step clear.
Leaves the next step clear.
Designed around the workSalesServiceResearchInternal support
Hinglish conversationAppointments confirmedEnquiries understoodConsent made clearFollow-up capturedCalling windows respectedOutcomes ready to reviewHinglish conversationAppointments confirmedEnquiries understoodConsent made clearFollow-up capturedCalling windows respectedOutcomes ready to review
Hear it before you believe it
A useful voice experience should prove itself in conversation.
Interrupt, change direction, switch naturally between Hinglish and Indian English, or ask a follow-up. Our public agents are there to be tested—not just described.
- Speak from your browser; no account or phone number required
- Try qualification, appointments, service, feedback and more
- Consent and demo limits are shown before microphone access
Conversation active00:42
Appointment assistant
Listening in Hinglish
CallerMujhe Saturday ka appointment reschedule karna hai.
AgentBilkul. Aap morning prefer karenge ya afternoon?
From conversation to action
The call should move the work forward.
A natural voice is only the beginning. Each agent is designed around a customer moment, the information it may use, and the result your team needs afterwards.
02During the call
Natural, not careless
The agent listens, handles interruptions, follows the conversation and stays inside the policies you have approved.
03After the call
A clear result for your team
Review the conversation, structured outcome, next step and relevant operating evidence in one place.
04As needs change
Improve without losing history
New behaviour is released deliberately while past calls remain tied to the experience that handled them.
What a serious rollout includes
More than a voice and a prompt.
Your customer experience, operating policy and review process are designed together—so the agent can become part of the work rather than another disconnected demo.
Conversation design
Role, tone, opening, difficult moments and closing behaviour shaped around the job.
Language that sounds familiar
Everyday Hinglish and Indian English, with the register tuned for your customers.
Approved business knowledge
Bounded, reviewable information gives the agent useful context without an open door to everything.
Operating controls
Calling windows, usage limits, suppressions and permissions are treated as product policy.
Structured follow-up
Capture the outcome your team needs instead of leaving another unstructured recording to interpret.
Reviewable evidence
Conversation history, actions and operating signals help teams understand and improve performance.
One governed conversation system · multiple customer momentsInbound + outbound
Meet the customer from either direction.
Start with one high-value workflow or plan a broader voice operation. The same agent discipline can support proactive campaigns, a dedicated inbound experience and safe browser pilots.
Public telephone activation depends on approved numbers, route readiness and deployment security. We scope those realities upfront.
Where voice earns its place
Customer moments worth handling well.
Begin where volume, timing or consistency creates the most friction. Each workflow keeps its own knowledge, language, boundaries and result.
Lead qualification
Understand intent, answer approved questions and capture fit, timing and the right next step without sounding scripted.
Explore the workflowAppointments & service
Confirm, reschedule and guide customers through time-sensitive conversations in language that feels familiar.
Explore the workflowFeedback & research
Run adaptive multilingual interviews that follow what the customer actually says and leave a reviewable result.
Explore the workflowA delivery programme, not a hand-off
From the first workflow to an operating agent.
We work through the details that determine whether the experience feels trustworthy: language, edge cases, approved information, acceptance calls and what happens after launch.
Discover
Choose the customer moment, volume, languages, constraints and the outcome that matters.
Design & pilot
Shape the agent, approved knowledge and policy, then listen to real acceptance conversations.
Launch deliberately
Prepare the audience or route, operating limits and review workflow before opening access.
Review & improve
Use call evidence and team feedback to release measured changes without erasing history.
Built to be accountable
Technical rigour, translated into operating confidence.
We keep the engineering detail out of your customer journey, but not out of the product. The parts that matter to your team stay controlled and visible.
See what your team getsChanges are traceable
Past conversations retain the exact published behaviour that handled them.
Policy is operational
Scheduling, consent, suppressions and usage controls are built into the workflow.
Results are reviewable
Transcripts, structured outcomes and relevant actions stay attached to the call.
Customer work stays separated
Each organisation owns its agents, knowledge, contacts, policies and evidence.
Bring the workflow. We’ll start with the real constraints.
Tell us the customer moment, languages, expected call pattern and what your team needs afterwards. The enquiry goes straight into our platform inbox.